

Always restart the computer to refresh its memory after a system error occurs. It is strongly suggested that you frequently save all your projects, files and photos first to prevent any data from going missing.Please ensure you close all other applications while installing CyberLink PowerDVD. You can try to remove CyberLink PowerDVD from the Control Panel, restart your system, and then re-install the program again. Sometimes there may be some problems during the installation. Removing and reinstalling CyberLink software.To maximize the available RAM and reduce the chance that another application conflicts with the application, close all open applications (including virus-protection utilities). Run the application while no other applications are running.If you lack administrator access privileges, the CyberLink application might be unable to access the necessary files it needs. Make sure you are logged in as an Administrator.This is because a large amount of memory space is required for buffering. Check whether the installed drive has enough space on it.

If you have any problem installing graphics card drivers, please contact your computer manufacturer or the manufacturer of the display and sound cards for the latest drivers. You can download the latest driver from the AMD / NVIDIA / Intel’s web site.

When CyberLink software encounters an unexpected situation and crashes, you may see the CyberLink Issue Reporter window, displaying the error message " PowerDVD.exe has stopped working."
